The exact processing time varies depending on the item. Processing usually takes 1-5 business days for your order.
Orders will be delivered Monday to Friday between 9 a.m. and 6 p.m.It will take up to 5-10 business days within the US and 10-15 business days for international shipping.
*Please give us a valid phone number that we can reach you at immediately.
*We are unable to ship to Military Base or PO Boxes.
What is the price of shipping?
We offer Free Shipping if your order is above $25 in the US and $30 in other countries outside the US.
The price of shipping within the US is US$4.99 per order.
The price of shipping overseas is US$9.99 per order.
Shipment Confirmation
You will receive a Shipment Confirmation email once your order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.
Order Tracking
Order Tracking is available online. Enter your order number from your email and find out when your order is expected to arrive.
Shipping Policy
International orders are welcome. Shipping costs to your country will be automatically calculated once your address has been keyed in, upon checkout. If your country is selected but there is no option for “International Shipping”, please email us at service@fortunehouses.com, and we will add your country to our International Shipping list as soon as possible.
*Please Note that we do not issue refunds for orders that failed delivery. Please make sure your address is correct and it's supported by USPS or FedEx. We only rely on the address indicated upon check out and we don't manually input addresses in our system unless requested by our customers.
